The Online Ombudsman offers a range of services in the field of consumer relations and complaint management. Our services include advice on and assistance with implementing the Consumer Protection Act, as well as on-site training on the Act tailored to the needs of your organisation. We also provide a dispute resolution service that, unlike formal processes such as the courts, emphases restoring relationships, to the benefit of the participants - customers, businesses or individuals.
OnlineOmbud was formed by long serving Ombudsman and complaint resolution and dispute avoidance specialist, Advocate Neville Melville
- Services
- Lodge a complaint
OnlineOmbud strongly encourages persons with complaints or disputes to first attempt to resolve them directly with the other party.
If your complaint against a business remains unresolved, you may approach OnlineOmbud by completing a complaint form
For a business-to-business or interpersonal dispute, please contact us for details of the process and costs.
Postal Address:
PO Box 73102
Lynnwood Ridge
0400
South Africa
Website: http://www.onlineombud.com
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Fax: 086 6145 231
